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Apology accepted and appreciated

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Posted: Thursday, April 5, 2012 12:00 am | Updated: 6:28 am, Thu Apr 5, 2012.

On April 2, I read the article written by Marty Weybret explaining the delay in receiving the Saturday paper. First, I want to thank Mr. Weybret for taking the time to explain what happened and apologize to his readers for the inconvenience. It was very thoughtful to tell your customers what happened and acknowledge your staff and carriers for their extra help.

Did I miss the morning paper? Of course. However, I went online and read about the problem. It was fun to read the paper after lunch. Neither one of our children has a delivered paper. When we visit, we really miss a morning paper.

I love to actually have a paper in my hands and coffee nearby. Our carrier delivers at the same time and puts the paper in the same place. I also happen to be one of those people who likes to cut out articles and send them to family and friends.

Thanks again to Marty Weybret for his thoughtfulness to Lodi!

Patsy Lithco

Lodi

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1 comment:

  • Mike Adams posted at 10:40 am on Thu, Apr 5, 2012.

    Mike Adams Posts: 1383

    It was very classy to address the issue and to point out how the staff stepped up to make sure papers got to people's houses Saturday. Hey, accidents happen and sometimes you're just left with a mess to clean up and make right. The LNS did just that.

     

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