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911 dispatchers: Cool, calm, collected

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Posted: Saturday, May 26, 2012 12:00 am

Quick! Help! A baby is choking. An elderly woman has fallen and cannot get back up. A house is on fire. Someone has broken into a car.

These are just some of the myriad of 911 calls that dispatchers answer on a daily basis. They have just a few minutes to get all the information needed to try and help save a life or solve a crime.

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