The Lodi News-Sentinel was delivered many hours late Saturday morning.
The delay was due to a big workload that overwhelmed our “mail room” — the department that inserts advertising supplements and prepares packages of newspapers for delivery to news carriers and the Postal Service. It was the worst production crisis of my 33 years at the Lodi News-Sentinel.
This time, the mistakes were within our control and due to oversights in leadership at the News-Sentinel. So I must begin with a personal apology to our readers and our carriers for your late papers.
I let you down, and I’m sorry.
Despite the errors, there was a heartening response from the Sentinel team. We were “pulled out of the mud” with the help of news and advertising employees, various managers and their families — and here I’m specifically grateful to Sherry and Casey Davis and my wife Christi.
There were many employees whose contributions were extraordinary, but I was especially impressed by the dedication of circulation advisers Corrina Berger and Luis Rodriguez, advertising representative Lisa Thalken and mailroom leaders Lisa Meckle and Debbie Fraser.
Most importantly, I want to use this public forum to personally thank our news carriers. You stayed late, you worked around our difficulties and the rain, you took precious hours from your personal lives to once again deliver the News-Sentinel to more than 13,000 customers.
Carriers always suffer for delays — delays that can be caused by errors and uncontrollable situations in any of our departments. This is not the first time our carriers have overcome missed deadlines.
It may be the first time I have thought to say: “Thank you from the bottom of my heart.”
We answered several thousand phone calls from our readers Saturday morning. As bad as the situation was, it was heartening to hear from you and to learn personally how much you value your Saturday paper. Thank you for understanding and your expressions of support.
And thank you for reading the Lodi News-Sentinel.
The newspaper’s management will begin today to assure these controllable errors won’t be repeated.
— Sincerely, Marty Weybret, publisher